Data Processing & Security

At Dashli, we understand that uploaded files, dashboards, and business data may contain important and confidential information. This page explains how Dashli handles data processing, storage, access control, file security, public sharing, and user responsibilities.

This page is intended to help users understand how Dashli works from a data and security perspective. It should be read together with our Terms of Service, Privacy Policy, Cookie Policy, and Acceptable Use Policy.

1. What Dashli Does With Your Data

Dashli allows users to upload Excel and CSV files and convert them into dashboards, charts, tables, summaries, and shareable web pages.

When you upload a file, Dashli may process the file to:

• Read rows, columns, and sheet names
• Detect data types such as text, numbers, dates, currency, and categories
• Generate charts, tables, and summary cards
• Create dashboard previews
• Save dashboard settings and customization
• Enable data editing and export features
• Enable private, workspace, or public sharing based on your settings

Dashli processes uploaded data only to provide the platform features.

2. Uploaded Files

When you upload a file to Dashli, the original file may be stored so you can manage, view, or download it later if your plan supports this feature.

Dashli may also store a parsed version of the file data to generate dashboards and improve performance.

Uploaded file data may include:

• File name
• File type
• File size
• Sheet names
• Column names
• Row data
• Parsed dashboard data
• Edited data
• Dashboard configuration

You are responsible for ensuring that you have the right to upload and process any data included in your files.

3. Data Ownership

You remain the owner of the data and files you upload to Dashli.

Dashli does not claim ownership over your uploaded files, dashboard content, or business data.

By uploading data, you allow Dashli to process, store, display, transform, and export that data only as needed to provide the service.

4. Access Control

Dashli is designed to limit access to your data based on account, workspace, and permission settings.

Depending on your plan and enabled features, access may be controlled by:

• User account login
• Workspace membership
• Team roles and permissions
• Dashboard visibility settings
• File visibility settings
• Public or private sharing links
• Admin permissions
• Subscription status and plan limits

Users should review access settings carefully before sharing dashboards or inviting team members.

5. Personal and Company Workspaces

Dashli may support personal and company workspaces.

A personal workspace is intended for individual use.

A company workspace may allow multiple users to access dashboards and files depending on their role.

Workspace owners and administrators are responsible for:

• Inviting the correct users
• Removing users who no longer need access
• Assigning the correct permissions
• Reviewing public sharing settings
• Managing who can view, edit, download, or share data

Dashli is not responsible for unauthorized access caused by incorrect workspace permissions or shared login details.

6. Team Roles and Permissions

Dashli may support roles such as:

• Owner
• Admin
• Editor
• Viewer

Permissions may control who can:

• Upload files
• Create dashboards
• Edit dashboard data
• Download data
• Share dashboards publicly
• Manage team members
• Change workspace settings

Users with higher permissions may be able to access or modify more data. Only trusted users should be assigned administrative or editing roles.

7. Public Sharing Links

Dashli may allow users to make dashboards public through shareable links.

When a dashboard is public, anyone with the link may be able to view the dashboard and its data.

Before making a dashboard public, you should carefully review it and make sure it does not include:

• Personal data
• Customer information
• Employee records
• Financial details
• Confidential business information
• Internal company data
• Data you are not allowed to share

Making a dashboard private again may stop future access, but it cannot guarantee that previously viewed or copied data is removed from third parties.

8. Private and Locked Dashboards

Dashli may allow dashboards or files to be private, shared with a workspace, assigned to a specific user, or made public.

Private or locked dashboards are intended to restrict access, but users must still manage permissions carefully.

You should avoid sharing account credentials and should regularly review who has access to sensitive dashboards.

9. Data Editing and Exports

Dashli may allow users to edit imported data and export it again as CSV, Excel, or another format.

If data editing is enabled:

• Original imported data may remain stored separately
• Edited data may be saved as the active dashboard data
• Dashboards may regenerate based on edited data
• Users with permission may download edited or original data

You are responsible for verifying edited data before relying on it or sharing it.

10. Security Measures

Dashli uses reasonable security measures to help protect user data.

These may include:

• Secure authentication
• Role-based access control
• Workspace permissions
• Row-level database security
• Private file storage
• Server-side permission checks
• Restricted admin access
• Secure environment variable handling
• HTTPS through hosting providers
• Activity and error logging where appropriate

No online system can be guaranteed to be completely secure. Dashli aims to reduce risk, but users must also follow good security practices.

11. User Security Responsibilities

You are responsible for helping keep your account and data secure.

You should:

• Use a strong password
• Keep your login details private
• Avoid sharing accounts
• Log out from shared devices
• Review team member access regularly
• Remove users who no longer need access
• Avoid uploading unnecessary sensitive data
• Check dashboards before making them public
• Keep backup copies of important files

If you believe your account or workspace has been accessed without permission, contact Dashli support immediately.

12. Passwords and Authentication

Dashli may use a third-party authentication provider to manage login and password security.

Passwords should not be stored by Dashli in plain text.

Dashli may provide features such as:

• Email confirmation
• Password reset
• Change password
• Session management
• Account protection controls

Users are responsible for keeping their email account secure because email may be used for account confirmation and password reset.

13. Data Backups and Availability

Dashli may use hosting, database, and storage providers that maintain infrastructure backups and availability controls.

However, Dashli should not be used as the only storage location for important business files.

You should keep your own backup copies of:

• Original Excel or CSV files
• Important exported reports
• Critical business data
• Financial or operational records

Dashli does not guarantee that data will always be recoverable in every situation.

14. Data Retention

Dashli may keep account data, uploaded files, dashboards, subscription records, workspace information, and logs for as long as needed to provide the service, maintain security, comply with legal obligations, resolve disputes, and support users.

If you cancel or stop using Dashli, some data may remain stored for a period of time unless deletion is requested and approved where applicable.

Some records may be retained for legal, accounting, security, backup, or fraud prevention reasons.

15. Data Deletion Requests

You may request deletion of your account, uploaded files, dashboards, or workspace data by contacting Dashli support.

Deletion requests may be subject to:

• Identity verification
• Workspace ownership verification
• Legal or accounting requirements
• Security review
• Backup retention limitations
• Dispute or abuse investigation needs

When possible, Dashli will process valid deletion requests within a reasonable time.

16. Service Providers

Dashli may use third-party service providers to operate the platform.

These providers may support:

• Hosting
• Database
• File storage
• Authentication
• Email delivery
• Analytics
• Error monitoring
• Deployment
• Security

Examples may include services such as Supabase, Vercel, or similar providers.

These providers may process data only as needed to help operate Dashli.

17. Data Location

Dashli may use cloud service providers that store or process data in different countries.

Depending on the selected hosting, database, and storage region, your data may be processed outside your country of residence.

Dashli aims to use reputable service providers and reasonable safeguards.

18. Sensitive Data Warning

Dashli is designed for general business dashboards and file visualization.

You should avoid uploading highly sensitive data unless you have the legal right and proper security controls.

Sensitive data may include:

• Government ID numbers
• Passport details
• Bank account information
• Payment card information
• Medical or health information
• Passwords, API keys, or secret tokens
• Confidential legal documents
• Highly confidential company records
• Personal data of customers, employees, or third parties

If you upload sensitive data, you are responsible for ensuring that your use complies with applicable laws and permissions.

19. Security Incidents

If Dashli becomes aware of a security issue that may affect user data, Dashli may investigate and take appropriate action.

This may include:

• Restricting access
• Disabling public links
• Resetting sessions
• Notifying affected users where appropriate
• Contacting service providers
• Applying security fixes
• Preserving logs for investigation

Users should report suspected security issues as soon as possible.

20. Reporting Security Issues

If you believe you found a security issue in Dashli, please contact us responsibly.

Do not exploit the issue, access data that is not yours, or publicly disclose the issue before Dashli has had a reasonable opportunity to investigate.

Contact us at:

Email: hello@dashli.app

Website: https://dashli.app/

Location: Kingdom of Bahrain

21. No Guarantee

Dashli uses reasonable efforts to protect user data, but no software platform, hosting provider, database, or online service can guarantee complete security or uninterrupted availability.

You use Dashli with the understanding that technical issues, user error, third-party outages, and security risks may occur.

22. Changes to This Page

Dashli may update this Data Processing & Security page from time to time.

If we make important changes, we may notify users through the platform, by email, or another reasonable method.

Your continued use of Dashli after changes means you accept the updated information.